Tag Archives: support

Back in the game – again!

Hello all!

I’ve had a lot of problems logging into My Singing Monsters for a long time. Whenever I started the game, I had about 5 seconds to do my breeding, coin collecting, torch lighting etc, before the game would crash and I’d have to restart to get another 5 seconds of MSM fun.

Thanks to the EXCELLENT support by Big Blue Bubble (the makers of My Singing Monsters), we managed to narrow in on the problem causing my game to crash over and over again; I had too many friends!

As you probably know, I have one of the World’s most active MSM blogs, where people come to find new friends for My Singing Monsters. Over the past months, more than 11,000 people added me as a friend in My Singing Monsters – that’s equivalent to the population of my home city of Hobro, Denmark. Unfortunately, having so many friends will cause the game to crash over and over again. I’ve tried playing on a Samsung Galaxy S4, iPhone 5S, Samsung Galaxy Tab 10.1, Lenovo Tab 10.1, BlueStacks and Genymotion on Windows 8, but no – the game crashes every time you try to launch it after you pass the magic 10K friends mark.

I’ve had to say goodbye to most of you – and I’m terribly sorry, but clearing my friend list lets me play the game again and lets me keep on posting tips and tricks for all of you monster loving players all over the world.

Big thanks to “Bowgart” at BigBlueBubble support for your help!